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Expertises

Sustainability

  • Quote: The collaboration with Motivaction is characterized by great enthusiasm and cooperation, resulting in a beautiful and useful end result.
  • Quote auteur: Lisette Kaupmann, Innovator Sustainability and Renovation at Stedin
  • Auteur 2 Voorbeeld code {loadmoduleid 134} het id is het nummer van de module: {loadmoduleid 226}
  • Auteur 2 Voorbeeld code {loadmoduleid 134} het id is het nummer van de module: {loadmoduleid 197}
  • Teaser tekst: What does your target audience think about sustainability? We know how to effectively communicate with your target audience about sustainability.

How do the people of the Netherlands view sustainability and the energy transition? What are their reasons for participating, and why do people struggle with all the changes and developments in this area? What arguments do you use to sell your target group a heat pump? And how do you persuade your target group to eat more vegetarian or buy second-hand clothing? The business sector, government, and NGOs are actively engaged in sustainability, particularly in the areas of energy, mobility, food, housing, and clothing. As researchers in this field, we are always looking for motives and barriers to behaviour and provide answers to the above questions.

 

What we do

Motivaction monitors the status of various domains of sustainability in the Netherlands. We consider this theme as important, so we have developed a number of research possibilities and knowledge that enable us to better assist our clients. Contact us for more information.

What we deliver

  • Insight into the state of the country: How do Dutch people and your target audience think about sustainability?
  • Effective sustainability communication: How do you communicate with your target audience about sustainability?
  • Personas that are distinctive in their attitudes towards sustainability.
  • Understanding how your customers feel about making your product or service more sustainable.
  • Clear guidelines for the development of products and services.

Gerard van der Werf, André Kamphuis

Job market

  • Quote: Motivaction offers through its HR and job market label Sparkey 'the best of both worlds': the expertise in our domain of 'HR and job market' combined with the reputation and reliability of the Motivaction brand.
  • Quote auteur: Olga Kleinlooh, B2C marketeer at Intermediair
  • Auteur 2 Voorbeeld code {loadmoduleid 134} het id is het nummer van de module: {loadmoduleid 411}
  • Teaser tekst: Data-driven job market research provides insight into which employees fit a successful organization. Together we work on the success of your employees.

Skilled and happy employees are essential for a successful organization. Job market research provides insight into which employees fit a successful organization, both for current and future employees. Targeted research brings out their talents and motivations and shows whether there is a match between your strategy and the needs of the employees.

We are happy to work with you on the success of your employees. We do this under our label Sparkey, where we believe that the spark between employer and employee is key to good employer-employee relationships.

 

What we do

We provide insights and advice on the following aspects:

  • Organizational change
  • Employer branding strategy and EVP
  • Employee satisfaction surveys
  • Insights into employees' motivations and talents
  • Regular data-driven research into job market trends

 

What we deliver

  • Input for sustainable employer-employee relationships
  • Vitality
  • Learning and development
  • Job satisfaction
  • Retention: how to keep the back door closed
  • Finding the right talent in a tight job market
  • Matching people who fit your organization
  • Reaching the target audience with the right campaign and communication
  • Insight into what is happening between employers and employees
  • Understanding the latest trends in the job market.

Ester Koot

Quantitative Research

Quantitative Research: Characteristics and Methods

At Motivaction, we use quantitative research to measure the opinions of consumers, citizens and costumers on a large scale. The outcomes allow us to both draw solid analytical conclusions and to report representative statements about relevant audiences. As a result, we are able to offer our clients profound and useful advice, which reflects the wishes and needs of their target groups.


What is quantitative research?

Quantitative research provides answers to questions such as: what percentage of my target audience knows my brand? How satisfied are my clients or costumers with the products and services I provide? Which target groups can we distinguish, both current and potential?

It is aimed at making strong statements that can be generalized to the entire target group population. This generalization enables our researchers to determine, for example, which percentage of the target group holds a certain opinion. Quantitative research also offers the possibility to analyse similarities and differences between subgroups within the main target group.   


Our quantitative research methods 

Motivaction conducts quantitative research based on, among other things:

 

How does it work?

Most of our quantitative studies are conducted online, through a questionnaire. Depending on your research objective or question, and in close cooperation with you, we prepare questionnaires that provide unambiguous and reliable results. We then submit the questionnaire to a selection of our 70.000 panelists from StemPunt (reference date: July 2025) from StemPunt.

Alternatively, if you provide the addresses, it is possible to circulate the questionnaire among your own clients or customers. The collected data is processed and analyzed by our researchers and methodologists. As a result, you gain useful insights about your target audience.

Quantitative research can also be conducted offline by telephone or in writing.


What does quantitative research offer?

  • Analytical insights based on the answers of thousands of respondents
  • Representative answers to your research questions
  • A detailed substantiation of the results
  • The possibility to zoom in on sub-target groups
  • An assessment of your initial hypotheses and expectations

 Would you like more information on quantitative research? Please contact Jeroen Senster.

EthnoMarketing

Diversity and inclusion

  • Auteur 2 Voorbeeld code {loadmoduleid 134} het id is het nummer van de module: {loadmoduleid 314}
  • Teaser tekst: Increase the reach and effect of your communication among specific target groups. Integrate the variety of backgrounds into your marketing strategy.
  • Teaser Auteur image 400x400:

The Netherlands is a multicultural society: of the approximately 17.5 million Dutch people, more than almost 25 percent have a migration background. Bicultural Dutch people may have different consumption patterns and wishes than Dutch people without foreign origin. The perspectives may differ on government policy, nutrition, leisure activities, housing, health care and financial services.

Organizations regularly forget to take differences in preferences into account in their product or service, communication and marketing strategy. Whereas you can increase the reach and effect of campaigns among specific target groups if you pay attention to those target groups. Your organization can integrate the diversity of backgrounds into the marketing strategy and thus better connect with the diverse cultures and people of all Dutch people.

   

What we do

We have been carrying out research and consultancy projects with regard to underrepresented target groups for more than 20 years. With this knowledge and expertise, we have grown into the research and consultancy firm in the field of ethno marketing and diversity policy. We offer:

  • We strive to involve the target group we are researching. For example, we conduct research with the target group, instead of about it.
  • More insight into a very diverse group of citizens and consumers with our Etnomentality model. With take our inclusive panel to the streets and with that we also reach the smaller target groups.
  • Essential tools for reaching and including underrepresented target groups.
  • Insight into necessary adjustments of marketing strategies.

 

What do you get

  • Your organization can sell products or services to more people.
  • More inclusive products and services by tailoring them to the needs of the target groups.
  • Greater opportunities for recruitment with an inclusive hiring policy.
  • Positive contribution to society with a diverse and inclusive policy.

André Kamphuis

Big data analytics, insights and research

Data and analytics

  • Auteur 2 Voorbeeld code {loadmoduleid 134} het id is het nummer van de module: {loadmoduleid 286}
  • Teaser tekst: Our existing database contains a wealth of information that you can use to refine or adapt your policy and to gain insights into who your target group is.

Since 1984, Motivaction has been answering customer questions with the help of market research. Years before the emergence of Big Data and Data Analytics, we were collecting, analyzing, and reporting data. Now that many companies have their data collection in order, it is possible to paint an even more complete picture of target groups. We strongly believe in combining research data, customer data, and external data to get a grip on customer issues. With our experience and knowledge we help companies to extract insights from all forms of data.

 

What we do

To enable our customers to make well-informed decisions, we regularly perform analyzes on customer databases. For example, by enriching these databases with data and/or by extracting insights from data using statistical analysis. Sometimes advanced methods are needed and sometimes descriptive statistics are enough.

In addition to enriching and analyzing customer databases, we also analyze text data from callcenters, for example. We gain insights from this data that customers then use to make people less likely to call. Another example is churn analyses. Also with this type of analysis it is valuable to add data to the it in order to paint a more complete picture. We can add data from the Mentality segmentation to customer profiles or NPS scores to churn models.

As a research agency, we have a strong focus on people in every analysis. What are the motives behind the behavior shown? With this human-oriented data, we make the insights that emerged from the analysis more usable and applicable for marketers.

 

What do you get

  • Identify trends, patterns and relationships in data
  • Data Analytics enable better decision making, increased efficiency, better customer understanding and competitive advantage
  • Tools that save time and money: automate reports, build dashboards, or predictive analytics
  • Deep actionable insights for marketing and communication
  • Making business cases measurable by expressing them in numbers
  • Market research is not a condition, this entails a cost advantage
  • Well-considered data-driven decisions

 Data analysis helps your organization to improve performance and achieve goals. Data provides valuable insights into operations, customers and markets.

Seth Schaafsma

Contact us
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